Customer Service is available via e-mail firstname.lastname@example.org or by calling us at 954-637-3475 (9:00 to 5:00 Central Standard Time). If we can’t take your call immediately, please leave us a message, and one of us will call you back within 24 hours.
Nerdy Girl Success™ uses USPS Priority Mail for shipping and tracking packages. Orders will ship from our warehouse within 2-3 business days using standard shipping. Business days are Monday-Friday, excluding federal holidays within the United States.
Backorders/Product Specific Lead Times
From time to time we will have merchandise available for purchase that has sold out and is in the process of being re-stocked. You may still order these items and your order will ship when our stock is replenished. We make an attempt to email all customers with backordered items and provide an estimated ship date. Sale items can also increase the standard lead time by 24-48 hours. Please accommodate for a 5 – 7 business day time in transit plus any lead time for delivery of your order.
The shipping rate to Canada is a flat fee of $35. The customer will be responsible for any additional duties and taxes incurred.
If you have special circumstances requiring expedited delivery, please call our customer service department (954-637-3475) and we will do everything we can to accommodate your request.